FAQ


Where is the store based?

Toronto, ON. CANADA

Do you guys ship to _______?

We ship worldwide so no worries.

Can I get a refund? Can I exchange an item?

No, all sales are final. Please review your purchase carefully before making your purchase.

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 8 weeks. We are not responsible for packages lost in transit!

When will my order ship?

We usually take up to 2-3 business days to process and ship out orders. You will receive a shipping confirmation email saying that your order is on it's way.

Where's my tracking number?

To save you shipping costs we ship packages using lettermail. We want our products to reach you the most affordable way possible. If you wish to get a tracking number with your order please contact us first before placing an order.

When do you restock the webstore?

Restocks may or may not happen with certain items. Any notification of a restock will be posted on our instagram page.

Do you do wholesale?

Most definitely. If you are interested in stocking us in your store send us an e-mail and we'll work stuff out from there.

Can we collab?

Maybe. Send us an e-mail.

Can you sponsor me?

No.


Question still not answered?
Please send an e-mail to info@spellcvster.com and we will try to reply ASAP.

Mailing Address:
5710 Main St.
PO Box 95033
Stouffville, ON. L4A 1J1
Canada